7 days or more before = 30%, 3 days or more before = 50%, the day before = 80%, no-show on the day or without notice = 100%
*This cancellation fee will be charged against the accommodation plan fee.
In addition, we will charge the actual cost for items that have already been arranged.
*This is the cancellation fee rate for reservations of 1 to 19 people or less.

For reservations of 20 people or more, we have separate cancellation regulations.
－－－
*The time when the penalty fee will be incurred varies depending on the application route and plan.
－－－
*If you made a reservation through a travel agency, please contact the travel agency (following the cancellation regulations of each travel agency)
*If you made a reservation through an online reservation site, please complete the procedure on the application site (following the cancellation regulations of each site)

We are not accepting this.

We accept VISA Gift Cards, JCB Gift Cards, JTB Nice Gifts, DC Gift Cards, UC Gift Cards, Mitsubishi UFJ Nicos Cards, and VJA Gift Cards.

*Travel vouchers issued by travel agencies cannot be used.

Accepted credit cards are JCB, VISA, Master, DC, UC, American Express, Debit, Mitsubishi UFJ NICOS, SAISON, AEON, Izutsuya, and UnionPay.

PayPay can be used for electronic money.

*Credit card and electronic money payments may not be available depending on the application route and accommodation plan.

Adults (junior high school students and above) will be charged 150 yen.

TEL: 0820-78-2121
Reservation center hours are 9:00am-11:00pm.
For urgent inquiries after 11:00pm, please dial 9.

We do not allow pets, regardless of type or size, to enter the facility.

Please contact us in advance if you are bringing a guide dog, service dog, or hearing assistance dog.

Please write your reservation name and the date of your stay and send it to the address below by the day before or the morning of the day.

1347-1 Hirano, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture, 742-2512
Marissa Resort Southern Seto Suo-Oshima, c/o Front Desk
TEL 0820-78-2121

Staying on XX/XX date Name of person staying

*Please note that we cannot accept cash, valuables, fragile items, or items that need to be frozen or refrigerated.

*Please note that luggage may be delayed due to weather or the convenience of the delivery company.

We do not accept either of these.

Check-in from 3:00pm / Check-out by 11:00am
* Please check in by 7:30 p.m. for dinner guests and by 11:00 p.m. for non-dinner guests.

Reservations can be made up to one year in advance.

We can provide birthday cakes ranging from No. 4 (12 cm) to No. 7 (21 cm) in diameter as well as bouquets of flowers depending on the number of people attending.

*If you would like a birthday cake, please call us at least three days in advance.

*Due to hygiene reasons, we are unable to provide birthday cakes in the outdoor restaurant (BBQ).

Smoking is prohibited throughout the facility, including the outdoor garden restaurant. Please use the designated outdoor smoking area on the first floor.

No. Meals are only served in the designated restaurant.

Use of all public spaces is strictly prohibited.
Please make sure your tattoos are hidden by covering them with stickers or clothing.

If you let us know when you make your reservation, we will do our best to accommodate you.

However, any changes to the menu due to allergies will be left to the discretion of our head chef.

We can accommodate your request if you let us know in advance. We will warm your food up in the microwave for you.

During the summer vacation period (July 13th to August 31st, 2024), guests with a one-night stay with two-meal plan can choose between a barbecue (outdoor garden restaurant) or a full-course French meal (indoor restaurant) for dinner.

• The BBQ plan is only available with the one-night stay with two-meal plan.
• Depending on the accommodation plan, you may not be able to select this option.
• There is a limited number of seats available at the BBQ (outdoor garden terrace).

Dinner will be served in a private restaurant, but it will not be in a private room.

You can reserve a seat in advance (please note that we may not be able to provide you with a seat depending on the reservation situation on the day).

Seats are available in two sessions. Please choose from “Session 1 from 5:30pm” or “Session 2 from 7:30pm”.

You can choose your meal from the restaurant menu. We have a la carte and course menus.

＞＞Restaurant Food Menu

Standard Room Restaurant: Aria
Breakfast: 7:00am-9:30am (last order at 9:00am)
Dinner: 5:30pm-7:00pm (last order at 6:30pm) / 7:30pm-9:00pm (last order at 8:30pm)
*For guests staying in standard rooms, dinner is served in two sessions. Please choose one when making your reservation.

－－－
Executive Room Restaurant: Erin
Breakfast: 7:00am-9:30am (last order at 9:00am)
Dinner: 5:30pm-9:00pm (last order at 8:30pm)
*For guests staying in executive rooms (suites and premium rooms only), there is no specific start time for dinner, but please arrive by 7:00pm.

－－－

*There is a dress code only for dinner at the restaurant. Please refrain from entering the restaurant wearing the hotel loungewear provided in the guest rooms, tank tops or other clothing that exposes a lot of skin, sandals, or hats. Guests wearing tank tops or other clothing that exposes a lot of skin are asked to wear a jacket or cardigan over their clothes before entering the restaurant. (There is no dress code for children.)

■ Menu Contents
● Kids Plate
・Omurice
・Fried Shrimp
・Hamburger Steak
・Salad
● Soup
● ​​Dessert
・Ice Cream
・Fruit Platter
■ Price: 3,300 yen (tax included)
※ This is a menu for preschool children.

Please note that you cannot bring food or drinks into the restaurant.

If you would like to order a cake, we will prepare one for you at an additional charge. (Reservations must be made at least 3 days in advance.)

You can order this if you are having dinner in the restaurant (indoors). *This cannot be accepted for barbecues (outdoors).

No. 4 (12cm) for 2-4 people 5,500 yen
No. 5 (15cm) for 4-6 people 7,700 yen
No. 6 (18cm) for 6-8 people 9,350 yen
No. 7 (21cm) for 8-10 people 11,000 yen

• Number candle 1 220 yen
• Fruit decoration (fresh cream) only. Chocolate cream is not available
• All prices include tax
• Reservations must be made at least 3 days in advance
• Cancellation fees apply. 50% the day before / 100% on the day

Guests staying at the hotel may dine with outside companions at dinner. In this case, an additional fee will be charged for outside companions. Seats will need to be prepared, so please contact us in advance. Please note that we may not be able to provide seats depending on how busy the restaurant is.

This also applies to breakfast as well as dinner.

The fee for outside companions will vary depending on the guest’s room type. Please contact us for more information.

Yes, you can. Advance reservations are required.
Please see the information below for more details.
https://www.marissa-resort.jp/en/news/5049/#single

We have a dress code for our restaurants for dinner.
Please refrain from wearing guest room-provided clothes, tank tops, revealing clothes, guest room-provided slippers, sandals, and hats.
There is no dress code for children.

The restaurant is not open for lunch.

Special lunch boxes are available for purchase for guests staying for consecutive nights (2 nights or more). (Advance reservation required)
You can enjoy it in your room or on the beach.

lunch box
Adult: 3,850 yen (tax and service included)
·sandwich
·soup
・Chicken sauté
・Pate de campagne
・Vegetable ratatouille
・Shrimp and octopus ceviche
・Assorted fruits

Child: 2,750 yen (tax and service included)
·sandwich
·soup
・Fried chicken, potato
・Shrimp salad
・Cake, fruit

*Menu contents are just an example. It may change depending on the purchasing situation etc.

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No. However, it may be locked for security reasons or in the event of strong winds.

We provide in-house pajamas for you to wear as sleepwear.

This is a card key type and two will be provided per room.

The door has an auto-lock system. Please take your card key with you when leaving your room.

We provide slippers and indoor wear for children.

We will provide baby cribs free of charge, but as the number is limited, please contact us in advance if you require one.

Please note that there are no bed guards.

Desk lamps, irons, DVD decks, etc.

We provide in-house wear, beach robes, in-house slippers, shampoo, treatment, body soap, bath towels, face towels, hand towels, bath mats, toothbrushes, skin care sets, hairbrushes, shower caps, hair ties, cotton swabs, disinfectant spray, drawstring bags, tea bags, etc.

*Some content may vary depending on the room type (Suite Premium, Spa Deluxe, Standard).

We provide bedding, a TV, air conditioning and heating, a bathroom, a toilet, a hairdryer, a safe, a humidifier with air purifier, a freezer, a refrigerator, an electric kettle, glasses, a bag for use in the building, and a clothes brush.

All rooms are equipped with freezers and refrigerators.

• Complimentary drinks (canned beer, juice, mineral water) are provided in all rooms.
• Champagne and other drinks are available in suites and premium rooms, but there is a charge for them.

Yes.

The water will be boiled tap water.

No. If you are staying alone, we will provide you with a double room.

We have some rooms that are barrier-free (1 room).

No, all rooms are Western-style.

All rooms are non-smoking, including on guest balconies.
The use of electronic cigarettes such as iQOS is also strictly prohibited.
Guests who wish to smoke should use the designated outdoor smoking area on the first floor.

There are three sizes of indoor clothing for children.

■ L size
Dimensions: Length 66cm, Total length 75cm
Applicable height: 160cm

■ M size
Dimensions: Length 56cm, Total length 65cm
Applicable height: 140cm

■ S size
Dimensions: Length 48cm, Total length 55cm
Applicable height: 120cm

We do not provide room service.

Use of all public spaces is strictly prohibited.
Please make sure your tattoos are not visible by wearing stickers or a rash guard.

You can also use the swimming pool without a swimming cap.

＜Indoor pool＞
Open all year round 9:00am-8:00pm
※ Indoor pool (depth 120cm/length 20m)

＜Outdoor pool＞
Open for a limited time during the summer vacation (2024 7/13-9/1) 9:00am-6:00pm
※ Outdoor pool (depth 70cm/length variable 15m)

＜Common information for indoor and outdoor pool＞
※ We do not rent swimsuits, swim rings, goggles, etc., so please bring them if necessary.

At our hotel, only boys accompanied by a guardian are allowed to use the women’s bath, and girls are allowed to use the men’s bath, up to the age of 6.

Neither is available.

No. We have fixed gender.

Large public bath and open-air bath: Morning 6:00am-10:00am / Afternoon 1:00pm-11:00pm (Monday, Friday-Sunday), 3:00pm-11:00pm (Tuesday-Thursday)

Sauna: Afternoon only 1:00pm-11:00pm (Monday, Friday-Sunday), 3:00pm-11:00pm (Tuesday-Thursday)

Available for a limited time only. For details, please see the following page.

[Limited time] Information on the start of reception for outpatient bathing and pool use

The following fees apply to guests accompanying guests staying overnight (outpatients).

-Adults (junior high school students and older): 2,000 yen (tax included) (bath towel rental included)

-Children (ages 3 to elementary school): 1,500 yen (tax included) (bath towel rental included)

-Children (infants aged 2 and under): Free (bath towel rental fee applies)

• Free for probationers who do not use the pool
• No reservation required

Available for a limited time only. For details, please see the following page.
[Limited Time] Information on the start of reception for outpatient bathing and pool use

Yes, we can. However, the business hours of nearby taxi companies are until around 8:00pm.

・Eiko Taxi 0820-78-2766
271-9 Hirano, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture

・Towa Taxi 0820-78-0036
1650-13 Nishikata Shimoda, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture
https://www.suouoshima.com/access/towa_taxi.html (External link)

135 parking spaces are available for use free of charge.

Please note that we do not accept reservations for parking spaces in advance.

□Shin-Iwakuni Station (Going up)

Example 1: Shin-Iwakuni Station → Iwakuni Station (Bus approx. 35 mins) ~ Iwakuni Station → Ohata Station (JR approx. 30 mins) ~ Ohata Station → Hotel (Shuttle bus approx. 35 mins)

Example 2: If you rent a car, the distance to the hotel is 53.3km (80 mins by car)

□Tokuyama Station (Going down)

Tokuyama Station → Ohata Station (JR approx. 45 mins) ~ Ohata Station → Hotel (Shuttle bus approx. 35 mins)

※Free shuttle bus for all guests JR Sanyo Main Line Ohata Station approx. 35 mins to hotel (Reservation required by the day before)
※Free shuttle for guests staying in suite rooms and premium rooms Iwakuni Kintaikyo Airport / Shin-Iwakuni Station (Reservation required by 3 days before)

Please use JR Sanyo Main Line, Obatake Station.

The distance to the hotel is 26.6 km (approximately 35 minutes by car).

Please use the Sanyo Expressway, Kuga IC.

The distance to the hotel is 46.2 km (approximately 60 minutes by car).

Pick-up: Only two trips are available: 10:47am/4:12pm, departing from Mitsuhama Port (Matsuyama) and arriving at Ihota (Suo-Oshima).

Drop-off: Only one trip is available: 1:40pm, departing from Ihota Port (Suo-Oshima).

*Ihota Port is 15km from the hotel (approximately 20 minutes by car/approximately 3 hours on foot).

*Reservations required 3 days in advance.

For more information about ferry operations and Ihota Port, please contact Suo-Oshima Matsuyama Ferry Co., Ltd.

*Departure and arrival times may change depending on weather, etc.

Suo-Oshima Matsuyama Ferry Co., Ltd.
1366-3 Ihoda, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture
TEL: 0820-75-1575 / FAX: 0820-75-5312
Official website
https://www.suo-oshima-matsuyamaferry.com/service (external link)

Iwakuni Kintaikyo Airport (departing from Haneda Airport)
The distance to the hotel is 51 km (approximately 1 hour 10 minutes by car).

• Guests staying in suites and premium rooms can use the free shuttle service. (Reservations must be made at least 3 days in advance)

If you take the local train from Hiroshima Station, it takes about 1 hour and 30 minutes to get to Ohata Station. You will need to transfer at Iwakuni Station. Depending on the time of the transfer, the wait time at Iwakuni Station may be long.
From Ohata Station, it takes about 35 minutes by the hotel’s shuttle bus (free of charge). The shuttle bus operates twice a day (reservations required by the day before).

Hiroshima Station – approx. 60 minutes -> Iwakuni Station – approx. 30 minutes -> Ohata Station

If you use the JR Sanyo Main Line, it takes about 45 minutes from Tokuyama Station to Ohata Station, the closest station to the hotel. From Ohata Station, it takes about 35 minutes by free shuttle bus to the hotel. (Reservation required by the day before)

• Tokuyama Station is not included in the free shuttle service.

We are very sorry. The hotel does not have a pier.

There is a pier at the hotel “Setonoutsutsu” located at the same Katasoegahama Beach, so please contact us for more information.

Please note that we do not handle mooring procedures.

Address: 1184 Hirano, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture, 742-2512
Telephone: 0820-78-0220

The closest bus stop to the hotel is the Suohirano stop on the Bocho Bus line.
The hotel is about a 20-minute walk (1.5km) from the bus stop.
For details such as bus timetables, please contact Bocho Bus.
Bocho Transportation (external link)

We operate a free shuttle bus twice a day between JR Sanyo Main Line, Ohata Station and our hotel. (Approximately 35 minutes one way)
Pick-up (from JR Ohata Station) ①2:20pm / ②4:15pm
Drop-off (from hotel) ①9:00am / ②10:50am

※Limited to hotel guests
※Reservation required by 5:00pm the day before
※Free special shuttle service to Shin-Iwakuni Station or Iwakuni Kintaikyo Airport is available only for guests staying in suite rooms and premium rooms. (Reservation required by 5:00pm three days before)
※Special shuttle service for guests staying in suite rooms and premium rooms is available from 10:00am to 4:00pm. Reservation required by 5:00pm three days before, and limited to the first two groups per day. Please note that other guests may ride the bus together. (We may not be able to accommodate your request depending on the shuttle reservation status.)

• Please note that none of the shuttle services will operate if there are no reservations.

Approximately 2 hours and 10 minutes by car (using toll roads).
Approximately 2 hours and 40 minutes by train (Yamaguchi Ube Airport Station – Shin-Yamaguchi Station, Shin-Yamaguchi Station – Obata Station), or approximately 35 minutes by car from the nearest Obata Station.

*Ube Airport is not eligible for free transportation.

This voucher can be used within the hotel, for drinks at dinner that day, or to pay for purchases at the shop.

Please note that the Executive Lounge is an exclusive lounge for guests who have reserved an executive room in advance and cannot be used.

This lounge is exclusively for guests staying in Executive Rooms (Suite Room, Premium Room, Spa Deluxe Room). If there are no consecutive guests staying in the Executive Room, the lounge will be closed between 11:00am and 2:00pm. Thank you for your understanding.
Tea Time: 9:00am-2:00pm
Afternoon Time: 2:00pm-5:00pm
Cocktail Time: 5:00pm-6:00pm

The Executive Lounge will be open as a bar lounge available to all guests only in the evening.
Bar Time: 7:00om-10:00pm (last order at 9:30pm)

We have three electric-assist bicycles available. Helmets are also available.

• Target: Only for guests staying at the hotel
• Fee: Free
• Hours: 5:00am-7:00pm

Please contact the front desk if you wish to use the service. Please note that the service may be unavailable due to breakdowns, maintenance, repairs, etc.

No.

There is a smoking area outdoors on the first floor. Please refrain from smoking inside the building.

There is one room near the restaurant on the first floor.

We have three units available, so please contact us in advance if you would like to use one.

No. We do not have rental computers available.

Free Wi-Fi that does not require a password is available in the lobby and guest rooms.

*Depending on line congestion, speeds may decrease or you may not be able to connect.

*There is no wired LAN equipment.

There are two washing and drying machines available for free use from 6:00am to 11:00pm in the space next to the relaxation room on the 1st floor.

There is a baby room located at the back of the toilets on the restaurant side on the 1st floor.

It is located next to the front desk on the first floor. Please feel free to use it.

It is located next to the front desk on the first floor. Please bring your own ice bucket, which is provided on top of the refrigerator in your room.

Located on the first floor. Business hours are 8:00am-9:00pm.

No, but we have set up a library space for novels etc. in the relaxation room on the first floor.

6:00am-11:00pm.
The facility will be locked outside of these hours.

It is also open to visitors.
There are irregular holidays.

Beauty salon “Liliana”
https://www.marissa-resort.jp/en/facility/#esthe

Beauty salon “Liliana” menu
https://www.marissa-resort.jp/pdf/lilianamenu.pdf

Available for a limited time only. For details, please see the following page.

[Limited time] Information on the start of reception for outpatient bathing and pool use

The following fees apply to guests accompanying guests staying overnight (outpatients).

-Adults (junior high school students and older): 2,000 yen (tax included) (bath towel rental included)

-Children (ages 3 to elementary school): 1,500 yen (tax included) (bath towel rental included)

-Children (infants aged 2 and under): Free (bath towel rental fee applies)

• Free for probationers who do not use the pool
• No reservation required

Please refer to the following website as an example.

Suo-Oshima.com (external website)

*Please apply yourself.

Please refer to the following website as an example.
Suo-Oshima.com (external website)

Please refer to the following site as an example.

Suo-Oshima.com (external site)

2.2km from the hotel (approximately 3 minutes by car/30 minutes on foot)
22.8km from Oshima Bridge (approximately 27 minutes by car)

→There is a roadside station.

Roadside Station Sazan Seto Touwa TEL. 0820-78-0033
1958-77 Nishikata, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture
https://sazan-seto.com/ (External link)

20.8km from the hotel (about 25 minutes by car)

4.2km from Oshima Bridge (about 5 minutes by car)

→Pet hotel available.

Fureai Animal Village TEL. 0820-74-3474 Suo-Oshima Town Higashi-Mikama 92-1

22.1km from the hotel (approximately 27 minutes by car)

2.9km from Oshima Bridge (approximately 3 minutes by car)

→There is a pharmacy (Wants)

6.8km from the hotel (approximately 8 minutes by car)
18.2km from Oshima Bridge (approximately 22 minutes by car)
→There is a convenience store (7-Eleven).

9.9km from the hotel (approximately 15 minutes by car/approximately 1 hour 50 minutes on foot)

Ikadahachimangu Shrine
329 Wada, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture

2.5km from the hotel (approximately 5 minutes by car/approximately 35 minutes on foot)

Itsukushima Shrine
3169 Nishikata, Suo-Oshima-cho, Oshima-gun, Yamaguchi Prefecture

Yes, there is. Please see the map below
Suo Oshima cherry blossom tour map

The tour itinerary is fixed.

The cruise departs from a private pier about a 5-minute walk from the hotel.

In the case of private charter or pick-up, the departure may be changed to a port near the hotel due to weather conditions.

In addition to adult life jackets, we also have three for children 100-120cm and three for children 120-140cm.

All life jackets are approved by the Ministry of Land, Infrastructure, Transport and Tourism.

Children who can wear a life jacket can board the ship.
There are two types of life jackets: 100-120cm and 120-140cm.

Up to 6 guests can board the ship.
Children between 1 and 6 years old will be counted as 0.5 people. Children under 0 years old are not counted, but we do not recommend that they board the ship for safety reasons.

A private cruise (including shuttle service) can accommodate up to 10 people, but only about 6 people can comfortably sit on the deck. If there are 7 or more people, an additional fee will be charged.

[Additional Fees]

• Private Cruise: 5,500 yen (tax included) for each additional person (for adults and children)
• Shuttle: 5,500 yen (tax included) for each additional person (for adults and children)

Seasonal event cruises can be booked on the day of your stay, but we recommend that you make a reservation in advance as the number of participants is limited.
Private cruises and shuttle cruises must be booked at least three days in advance. If there are less than three days before, please contact us by phone.

If the departure point exceeds the following standards or is expected to exceed them, the operation will be canceled.

-Wind speed 5m/s or more

-Wave height 1.0m or more

-Visibility 1,000m or less

Even if the above standards are met, the operation will be canceled if any of the following conditions are met.

-If the weather is expected to worsen

-If the captain judges it dangerous

-If the safety manager judges it dangerous

You can bring drinks, but food is only allowed on chartered or shuttle trips.

Cancellations due to personal reasons will be accepted free of charge up until the day before.
Cancellations on the day will incur a 100% cancellation fee.

Cancellations due to personal reasons will be accepted free of charge up to 2 days before the trip.
Cancellations on the day of the trip will incur a 100% cancellation fee, and cancellations the day before will incur a 50% cancellation fee.

Tickets are not sold on the ship. Please purchase at the hotel front desk.

Please contact us by phone. Please let us know the date of your stay, the name of the person making the reservation, and the details of the item you left behind.

If the item is stored at our hotel, we will send it to you cash on delivery within Japan only, so please let us know the delivery address, name, and phone number.

The hotel will store the item for six months. If we do not hear from you within six months, it will be discarded.

Gym: 6:00am-9:00pm

*Only available to overnight guests. Available to junior high school students and above. Please bring your own clothing and shoes when using the gym. Rental equipment is not available.

*Children of elementary school age or younger are not allowed to use the gym for safety reasons. Thank you for your understanding.

Swimming is prohibited in the Infinity Lagoon. Please use the indoor pool (open all year) or outdoor pool (only available in summer) for swimming.

Due to the provisions of the Pharmaceutical Affairs Act, we are unable to provide medicines to customers.

Please prepare them in advance or purchase them at a pharmacy before visiting the store.

You can enjoy them on the beach around the hotel. If you ask at the front desk, we will lend you a lighter and bucket free of charge.

Please place your used fireworks in the bucket and return it to the front desk along with the lighter.

Please refrain from setting off fireworks that make noise after 9:00 p.m. as this will cause inconvenience to guests staying at the hotel.

Please contact the front desk.

There are no rental chargers or paid chargers.

There are three sizes of indoor clothing for children.

■ L size
Dimensions: Length 66cm, Total length 75cm
Applicable height: 160cm

■ M size
Dimensions: Length 56cm, Total length 65cm
Applicable height: 140cm

■ S size
Dimensions: Length 48cm, Total length 55cm
Applicable height: 120cm

Please see the hotel’s original tour page. >>https://www.marissa-resort.jp/tour